By creating an account or using 99kk's services, you agree to these Terms and Conditions. It's in your best interest to read them carefully before you get started.
These Terms & Conditions apply only to individuals aged 18 or above. Creating an account on 99kk is strictly prohibited for anyone under 18.
How Our Terms Protect Your Interests
Every rule at 99kk is written in plain, straightforward language. No hidden clauses, no fine-print traps — what you see is exactly what applies.
99kk's Terms & Conditions are governed under an international gaming licence. Your funds, personal information, and gaming experience are all fully protected.
99kk's bonus wagering is capped at x5 — far more achievable than the x30–40 requirements found on many other platforms.
Once all conditions are met, 99kk commits to processing withdrawal requests within 24 hours. Withdrawals via bKash and Nagad are typically even faster.
When the Terms and Conditions change, 99kk notifies members in advance via email and in-app notifications. Members may share their feedback before the changes take effect.
Responsible Gaming is a dedicated section within 99kk's Terms and Conditions. From self-exclusion to limit setting — every control is in the member's hands.
These Terms & Conditions apply to all activities carried out on the 99kk platform, including the website and mobile app. By creating an account or using any of our services, you are deemed to have accepted these terms.
Important: 99kk's services are for individuals aged 18 and above only. Providing false information during age verification may result in account closure and forfeiture of funds.
99kk reserves the right to amend these Terms & Conditions at any time. Members will be notified at least 7 days before any changes take effect. Continued use of the platform after changes are applied will be considered acceptance of the updated terms.
You are required to provide accurate and complete information when creating an account on 99kk. Providing false or incorrect details may result in immediate account closure and forfeiture of any earned rewards.
To protect against fraud and ensure security, 99kk may request KYC (Know Your Customer) verification at any time — typically before your first withdrawal or for high-value transactions.
For KYC purposes, a photo of your National ID or passport along with a recent selfie may be required. This information is used solely for verification and Privacy Policy are retained accordingly.
You are solely responsible for keeping your account password and login details strictly confidential. Any unauthorized access to your account should be reported to 99kk immediately. Enabling two-factor authentication (2FA) significantly enhances your account security.
Deposits and withdrawals on 99kk are processed through Bangladesh's widely used mobile banking services and bank transfers. All transactions are completed in Bangladeshi Taka (BDT).
About Bonus Balance: To withdraw winnings earned from a bonus, you must first complete the wagering requirements tied to that bonus. Your own deposited funds can be withdrawn at any time.
Once a deposit is completed, it cannot be reversed. Withdrawal requests can be cancelled before processing begins. If a transaction appears suspicious, 99kk reserves the right to place a hold on the payment until an investigation is concluded.
Each bonus and promotion at 99kk comes with its own terms, which are detailed on the relevant offer page. The general guidelines are outlined here.
Most bonuses come with wagering requirements — meaning you need to place bets totalling a set multiple of the bonus amount. 99kk's wagering requirement is capped at x5, which is significantly lower than the industry standard.
Every bonus has an expiry date. If the wagering requirements are not met within that period, the bonus will be automatically forfeited. Welcome bonuses typically expire after 30 days; reload bonuses after 7 days.
Claiming bonuses through multiple accounts, making bonus claims from accounts sharing the same household or device, and bonus arbitrage are strictly prohibited. If any such activity is detected, the account will be closed and the bonus forfeited.
Detailed terms for each active promotion On the Promotions Page available. In the event of any conflict between the general terms and a specific promotion's terms, the promotion-specific terms shall prevail.
When placing bets on 99kk, certain general rules apply. In the event of a bet cancellation, 99kk's decision is final.
99kk reserves the right to accept or reject any bet. Bets are typically voided in cases of technical errors or unavailable markets.
For any payment disputes, contact us first via live chat or email. 99kk generally resolves disputes within 48 hours. The funds involved may be held while a dispute is ongoing.
99kk reserves the right to temporarily suspend or permanently close a member's account under certain circumstances. Members may also request to close their own account at any time.
To close your account voluntarily, contact us via live chat or email us at support@99kk.wine. You will be given the opportunity to withdraw any remaining balance before the account is closed.
Self-exclusion is also available as part of our responsible gaming tools. You can choose a period of 6 months, 1 year, or permanent exclusion. Learn more Responsible Gaming Find out on this page.
99kk firmly believes that betting is a form of entertainment, not a means of income. We encourage all members to game responsibly and provide the necessary tools to help them do so.
Every member can set the following limits from their account settings:
If you feel you are losing control of your betting, you can activate a cooling-off period lasting anywhere from 24 hours to 6 weeks. During this time, you will not be able to log in to your account.
If signs of gaming addiction appear, seeking professional help is important. 99kk provides members with contact information for local support centers. Our support team is also available 24/7.
On many betting sites, the terms and conditions are written in such complex language that most people never bother reading them. 99kk has taken a different approach. Our rules and terms are written in plain, accessible language so every member clearly understands their rights and responsibilities.
99kk has put the most care into its bonus terms. Many sites set welcome bonus wagering requirements at x30 or x40 — which makes it practically impossible to ever use the bonus. 99kk's maximum wagering requirement is x5, which an active bettor can comfortably meet within a few days.
99kk follows a clear principle when it comes to deposits and withdrawals — your money is always yours. Even if a bonus carries wagering requirements, you can withdraw your own deposited funds at any time. Some platforms hold your deposit hostage; 99kk never does.
Many members have questions about KYC verification. This is not a requirement imposed by 99kk by choice — it is mandatory under international financial regulations to prevent money laundering. Your information is used solely for verification purposes and will never be shared with advertisers or third parties.
When betting disputes arise, 99kk always seeks a fair resolution. If a bet is placed at an incorrect odds due to a technical error, that bet will be voided and the original stake returned. Profiting from errors at anyone's expense goes against 99kk's principles.
When closing an account, 99kk will always provide a reason. Members are given the opportunity to withdraw any remaining balance after closure — except in cases of fraud.
If you have any questions about our rules or terms, our support team is here to help in Bengali.
When you sign up with 99kk, you know exactly where you stand — transparent terms, fair bonuses, and secure payments.
For players aged 18 and above only. Responsible Gaming Learn more.
99kk's services are strictly for individuals aged 18 and above. Betting is for entertainment — not a means of income. If you ever need support, our responsible gaming tools are here for you.
Frequently Asked Questions About Terms & Conditions